How to make a Thai Flower Garland

conversation practice + Thai culture

This is to have a conversation about Thai Flower Garlands.

But I have not written the associated paperwork to go with this yet...

The Lotus Flower

conversation practice + Thai culture

This is to have a conversation about the importance of the Lotus Flower.

Outline: 
1) Ask your staff to tell you where they last saw a Lotus
2) Share what experiences they had with this flower
3) Share the book about the Lotus and it's importance
4) Discuss
5) Make an Origami Lotus

            

Download here.

These plans are all available for you to use - they are pdf or word files which can be viewed.
Lotus Book - Front and Back
Lotus Book - Pages 1 + 14
Lotus Book - Pages 2 + 13 
Lotus Book - Pages 3 + 12
Lotus Book - Pages 4 + 11
Lotus Book - Pages 5 + 10
Lotus Book - Pages 6 + 9
Lotus Book - Pages 7 + 8

Napkins for your table

conversation practice + Thai culture

This is to have a conversation and activity about folding napkins.

Outline: 
1) Does your staff know about this tradition?
2) Where have they seen this in the Thai culture?
3) Ask them to participate and instruct.

             

Download here.  
Napkin - Front and Back
Napkin - 1+2

These plans are all available for you to use - they are pdf files which can be viewed.

The traditional 7 postures of Buddha statues

This was from Wat Sri Soonthorn

conversation practice + Thai culture

This is to be able to share Buddhist Information.

Outline: 
1) Many guests are unaware of anything about Buddhism.
2) You don't need to believe - sharing is the key.
3) Do they know their birthday?
4) You all have a specific related monk position.
5) You all have specific luck and are unlucky.

             

Download here.
Seven Posture Book - Front + Back
Seven Posture Book - Pages 1+10 
Seven Posture Book - Pages 2+9 
Seven Posture Book - Pages 3+8 
Seven Posture Book - Pages 4+7
Seven Posture Book - Pages 5+6

These plans are all available for you to use - they are pdf files which can be viewed.
Print them out and them double side a sheet a make a book.

Fans

conversation practice + Thai culture and Heritage

This is to have a conversation about Fans.

Outline: 
1) Ask your staff to discuss what they know about the fans.
2) Do they own one?
3) Do they remember their parents having a fan?
4) When was the last time they a fan being used?

5) Follow the instructions to make their own Fans.

6) This plan could also be used with the guests

             

Download here - Fan - front and back.
Download here - Fan - Pages 1+2.

These plans are all available for you to use - they are word files which can be viewed.

Thai Cultural Celebrations

conversation practice + Thai culture

This is to have a conversation about Thai Cultural Celebrations.

Outline: 
1) Ask your staff to tell you when a celebration in Thailand.
2) Discuss what this celebration is for.
3) Record a celebration for each month.

             

Download here - Calendar.
Download here - Thailand Map.

These plans are all available for you to use - they are pdf files which can be viewed.

How to say - "I am sorry".

In a previous posting  I have discussed this and I have produced a document for you to share.

In this post are the Teaching Aids to assist you.

 Sorry - Wai

Sorry - Listen

Sorry - How to fix

Sorry - Okay?

Sorry - Fix it

Sorry - Check it

Sorry - Keep a record

Everyone's happy

conversation practice + apologising

This is to ensure that you apologise to your guest properly.

Outline: What are the steps.
      1) Wai the guest
      2) Say "Sorry"
      3) Confirm what the problem was
      4) Tell the guest how you are going to fix it
      5)  Check that this is okay with the guest
      6) Confirm with the guest that this is what you will do
      7) ........ get it done .........
      8) Contact the guest that it was done
      9) Make a record of the incident
     10) Now the guest is happy and the Management are aware

Download Page One here.
Download Page Two here.
How to make the leaflet.

These plans are all available for you to use - they are pdf files which can be viewed.

These plans are all available for you to use - they are pdf files which can be viewed.

What to do when it rains...

conversation practice 

It is raining...

Outline: 
1) Many of your staff will get this question whilst they work in a Hotel Lobby.
2) Share with each other what they do when it rains.
3) Ask the staff for ideas for what to do in Phuket.

To make the book print out each page.
Cut each page in half.
Stick both sheets onto an A4 piece of paper BUT turn the top piece upside down.
Photocopy each sheet.
Photocopy and double side each sheet.
Fold top to bottom and cut horizontally.
Fold left to right and staple vertically.

             

Page 1 - Download here
Page 2 - Download here
Page 3 - Download here
Page 4 - Download here
Page 5 - Download here
Page 6 - Download here

These plans are all available for you to use - they are pdf files which can be viewed.

Thank you Certificate

recognition and thanks

This is to show your students that you appreciate their efforts

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Buddha images in Phuket

conversation practice + Thai culture

This is to have a conversation about Places of Interest.

Outline: 
 1) Tell your staff to be aware of the need to share information.
 2) Thai culture may not be interesting to themselves BUT.
 3) The topic here is "The Buddha images in Phuket".
 4) Not just the 'Tourist Destinations'.
NB: remind the guests regarding appropriate dress.

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

I would like to buy

conversation practice + guest requests

This is to have a conversation about what guest want to buy.

Outline: 
    1) Ask your staff to make a list of common purchase requests.
    2) So do the staff know where these items can be found?
     3) If they can be found then how does the guest get there?
    4) If the staff do not know then how do they tell the guest that they will find out?

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

How to say Sorry.

conversation practice + apologising

This is to ensure that you apologise to your guest properly.

Outline: What are the steps.
      1) Wai the guest
      2) Say "Sorry"
      3) Confirm what the problem was
      4) Tell the guest how you are going to fix it
      5)  Check that this is okay with the guest
      6) Confirm with the guest that this is what you will do
      7) ........ get it done .........
      8) Contact the guest that it was done
      9) Make a record of the incident
     10) Now the guest is happy and the Management are aware

Download Page One here.
Download Page Two here.
How to make the leaflet.

These plans are all available for you to use - they are pdf files which can be viewed.

Front Desk - first impressions

How many things are wrong here?

This is to have a conversation about what we look like to others.

Outline: 
1) Watch the short.
2) Write down what was wrong.(see download)
3) Ask the staff to tick whether they have been guilty.

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Greeting and Welcoming

conversation practice + Hotel English + grammar

This is to know correctly how to welcome.

Outline: 
1) Time of the day changes the greeting.
2) The type of people can alter the welcome.
3) Who the guest are can change the welcome.

             
Notes: The value of the Wai (will focus on in another lesson)

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Grammar....

I have been asked to look more closely at the quality of the spoken English. This means getting those books out - how much will I remember?

Grammar

Transport in Phuket...

conversation practice + share information

This is to have a conversation about the choices of transport.

Outline: 
1) Ask your staff to tell you the forms of transport available in Phuket.
2) Share their feelings about each type.
3) Everything has pros and cons.

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Lesson Plan - How 2 get 2.

conversation practice + vocabulary

This is to have a conversation how to describe a journey.

Outline: 
1) Ask your staff to describe places in the hotel.
2) Share the words to use to describe a journey.
3) Take the pupils (if possible) on these journeys.
4) Ask the pupils the same questions but the pupils are stationary.

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Lesson Plan - Thai superstition (III)

conversation practice + Thai culture

This is to have a conversation.

Outline: 
1) Ask your staff to list a Thai superstition.
2) Ask your staff to discuss what it is in English.
3) But what does it mean? 
4) The attached document is homework to discuss the next day individually.
            

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Lesson Plan - Location description

conversation practice + vocabulary

This is to have a conversation about describing the location.

Outline: 
1) Introduce the idea of telling someone where something is. (a map or a picture)
2) Share with each other the meaning of the text.
3) Look at the hotel map and describe the location of things.

             

Download here.

These plans are all available for you to use - they are pdf files which can be viewed.

Lesson Plan - Thai superstitions (II)

conversation practice + Thai culture

This is to have a conversation Thai beliefs.

Outline:
1) Ask your pupils what they think of a recent story / happening.
2) Do they believe what occurred (see above picture)
3) Share what other beliefs there are.
Note: Here is a blog about Thai beliefs.

These plans are all available for you to use - they are pdf files which can be viewed.